Why choose ALTAWAF-E-UMRAH
What sets our service apart when you are planning your pilgrimage.
Travel assistance built around the pilgrim
Choosing a travel partner for Hajj or Umrah is a personal decision. We aim to make that choice easier by being direct, dependable and available — from your very first enquiry through to your return home.
Complete Umrah Assistance
End-to-end guidance for your Umrah journey, from planning through to your return, so nothing is left for you to manage alone.
Comfortable Travel Planning
Itineraries organised around your schedule, your budget and your preferences, rather than a fixed template.
Accommodation Assistance
Help arranging stays near the Haramain for the duration of your trip, suited to your package.
Transportation Support
Coordinated transport between airport, hotel and Ziyarat sites, so travel between locations is one less thing to plan.
Dependable Documentation Support
Visa and travel paperwork handled carefully, with clear communication on what is required from you and when.
Direct Access to Our Team
Our Howrah office is run by the same team you speak to on phone and WhatsApp, so your questions never get lost between departments.
How we work with you
- Personal attention to every enquiry, from first contact onward.
- Clear, transparent communication about your travel arrangements.
- Assistance available at each stage of the journey.
- Guidance suited to first-time and returning pilgrims alike.
- A single point of contact for all your travel questions.
So you can focus on your pilgrimage
- Flight and hotel coordination for your travel dates.
- Visa documentation and submission guidance.
- Local transport between the Haramain, your hotel and Ziyarat sites.
- A responsive point of contact throughout your trip.
What working with us looks like
Clear answers
You get plain explanations of what is included, what is not, and what is needed from you.
Prompt replies
We reply on WhatsApp and phone so that your questions are not left waiting.
No pressure
Take your time to compare. We will help you decide, not rush you.
Care for elders
We plan hotels and transfers with parents and elderly travellers in mind.
A service you can ask questions of, at any point
Sending a family on a pilgrimage means trusting someone with something important. We try to earn that trust by being easy to reach, direct in our answers and careful with the details.
If something is unclear, you can ask us. If a plan is not suitable, we will tell you. Our aim is a journey that you remember for the worship, not for the stress.
- Plain-language guidance at each stage
- Early notice of what you need to prepare
- Support that continues during your trip
What you do not have to manage yourself
Visa paperwork
We guide you on what is needed and how to submit it correctly.
Hotel searches
We recommend stays that match your package and your family’s needs.
Transfers
Airport pick-up and travel between cities are coordinated for you.
Ziyarat
We help you visit the important sites without arranging each visit yourself.
Timing
Your documents and bookings are tracked against your travel dates.
Questions on the way
One team to ask, instead of searching for answers on your own.
Questions people ask before choosing us
Who operates ALTAWAF-E-UMRAH?
ALTAWAF-E-UMRAH is operated by Al Tawaf Umrah India Pvt. Ltd., from our office in Howrah, West Bengal. If you would like to know more about us before booking, just ask the team by phone or WhatsApp.
Who will I be speaking to?
You deal directly with our team in Howrah, by phone or WhatsApp, rather than through a call centre.
Can I visit your office?
Yes. Our office is at 30, Madartala Lane, Pilkhana, Howrah. Please message or call before you come so that someone is ready to meet you.
Do you only help with Umrah?
No. We also assist with Hajj and Ziyarat, along with visa, hotel and transport arrangements.
Ready to start planning?
Tell us about your travel dates and requirements, and we will take it from there.